Karen Freeman thought that she’d returned her Chrysler 200 Sedan to the Richmond airport with a full tank. She thought wrong. “An agent noted that the tank was full,” says Freeman, an architect from Atlanta. The gauge also registered that the tank was at capacity, she says. But a few days later, when she reviewed her credit card bill, she discovered that Avis had charged her an extra $7.43 for 0.8 gallons of gas, or about $9.29 per gallon.
Avis isn’t the only car rental company measuring fuel down to a tenth of a gallon. Hertz is installing this technology, which is referred to by the industry term electronic fuel metering, in its fleet over the next few months in an effort to ensure that every drop of fuel is accounted and paid for...Yes, we believe that.
If you’re renting a high-end, low-mileage car, your chances of having a vehicle with electronic fuel metering are good. You can either prepay for a full tank of gas through a rental company’s fuel-purchase option and time the return of your rental to the moment the tank reaches the “E” mark, or you can fill the tank to the top just before you return it and hope for the best.
Mark Frissora, Hertz’s chief executive, says that his company loses $50 million a year in fuel. Its new system, called Zibox, is capable of shutting off a car engine remotely and operating car locks from afar. It relays location data, tire air pressure and fuel-level information back to Hertz, too. In other words, it will know exactly how much fuel you have in the car at any given time.
“This is going to be good for customers,” Frissora says.
And the part about being able to shut off a car engine and operating its locks remotely is a bit scary.