30 May 2010

How to reach "tech support" quickly

"To get through tech support quickly with an ISP, choose the option for becoming a new customer. Then when you get there ask to transfer to tech support. Usually they won't put you on hold because they see the number coming from the new customer line."
Found at a Reddit thread of "Real Life Cheat Codes."

1 comment:

  1. Actually, accounts is usually a quicker line.
    A new customer is usually directed to a completely different department. If someone has an overdue account we want to push them through the line before they get frustrated and hang up.

    ReplyDelete

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